Shipping Information

 

    

Free shipping:

Within Pune there is no shipping cost.
Free Shipping cannot be combined or applied to previous orders.

Shipping

What are the delivery charges?

Delivery charge varies with each location.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that the Seller or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.


What is the estimated delivery time?

It generally takes 10-14 days for an order to arrive at your doorstep. However, there might be a delay if any unforeseen circumstances arise.

Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:
•    The Seller offering the product
•    Product's availability with the Seller
•    The destination to which you want the order shipped to and location of the Seller.





Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on Wall Décor Store?

There are NO hidden charges when you make a purchase on Wall Décor Store. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.


Why does the estimated delivery time vary for each seller?

You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location.
Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.


Seller does not/cannot ship to my area. Why?

Please enter your pin code on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.

If you haven't provided your pin code until the checkout stage, the pin code in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on
•    Whether the Seller ships to your location
•    Legal restrictions, if any, in shipping particular products to your location
•    The availability of reliable courier partners in your location

At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.


I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

You can return the item through a courier service. Return fees are borne by the Seller.


I have a payment problem!

No order will be processed until the payment is received. If there is a problem during payment process, or the server has failed or you have accidentally hit the back button, please call or mail our customer care service immediately before retrying.


Can I return my order?

Once shipped, the order cannot be returned unless the wrong parcel has arrived to you or the shipment is damaged.


Does Wall Décor Store deliver internationally?

As of now, Wall Décor Store doesn't deliver items internationally.

You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.
 

 

Connect with us
Site By: Virtual PagesCopyright © walldecorstore.in. All rights reserved